FAQs

A.

We are a factory.

A.

Our factory is locate in Bangkok, Thailand.

But Headquarters of our group of company is located in New York, U.S.A.

A.

Yes, Welcome to visit us. It is very convenient to come our factory,and we can pick you up from Suvarnabhumi Airport, Don Muang Airport or Bangkok area hotel. Please contact us in advance and make an appointment.
All our clients, from Thailand or abroad, are warmly welcome to visit us!

A.

Our main markets is North America and Asia but actually,
we export to more than 30 countries around the world.

A.

Our products are designed and produced completely according to Automotive industry standard, which are oriented as high efficiency and high quality.
We have applied the ISO9001 : 2008 for our products. All our products are inspected 100% at all of production process to ensure that we deliver our customers with only the highest quality products.

A.

Yes, you can check quality of the products by your QC group or yourself at our factory.

A.

Buy with confidence from the SNT Warranty

SNT offer 1 Year warranty for all of SNT’s product.
If you find defects after you received the goods, please send us defects photos with quantity so we can check the reason, if it is quality problems or our faults, we would cover your loss, send replacements or grant special discount for your coming orders.

A.

we will charge a little sample fee for our regular designs or customized ones, these charges will be refunded to you when your mass production order is confirmed.

A.

Yes, SNT offer a broad range of after-sales services and support, which ensure top quality standards and fast problem resolution. Our expertly trained teams provide customer service, offering real added value to customers such as :
1. Technical support for customer installation, operation and maintenance
2. 1 Year Warranty.
3. Update you the latest products information and price adjustment.
etc.

A.

We have more than 10years’ OEM experience. I am sure we are quite qualified to handle your project.
Let us know what kind of product do you need.

A.

Yes, we may grant discount for FCL (Full Container Load) of mixed products or bulk orders of individual products. Sometimes, we may launch some promotion, more discount would be granted.

A.

We are sure to achieve your idea to real products.

A.

The MOQ depends on product, we can accept small orders, prices will be higher, though

A.

Normally, for ready goods and stock, we will ship within 2-3days after receive your payment.
In case out of stock and products are regular designs and models, we need 5-30 working days to produce after receive your payment and all order details are confirmed. Different order quantity, different delivery time, please confirm with us when you are ready to place an order.
Transportation by sea or by air, Customs clearance and inland transportation will need, another 20-30days. So please place orders in advance to make sure you have products to sell on busy season.

A.

1. T/T (Standard)
2. L/C (for container order only)
3. Western Union, MoneyGram, Paypal (for sample order & parts)

A.

1. Sea transport
2. Air transport
3. Express delivery (DHL, FedEx, UPS, TNT, EMS, Aramex or others)

A.

As your requirement, any port is OK. Bangkok port is first choice.
Please note that if you want a port far way from us, then the transportation expense will increase.

A.

We welcome inquiries from Sales Agents worldwide. All people are welcome to join our team.
If interested, please contact us by clicking “contact supplier” on the right send us an email.
Please send your personal information and your plans & idea to us. Or, you may contact our online service for any questions.
Contact us now! Let’s be good partners and share the profits.